Teamwork / Collaboration
- Family, Gratitude, Pride, Fun and Joy, Balance
- Flexibility and Adaptability/Resilience
- Effective Communication and Active Listening
- Empowerment
Professional Excellence
- Innovation in Medicine and Patient Care
- Personal Growth/Continuing Education
Dedication to Client Experience
- Professionalism
- Quality of Service
- Kindness, Empathy and Compassion for people and their pets
Accountability
- Ethics – Trust and Respect for each other and our roles and responsibilities
- Self-Motivation
Kindness
At our clinic, we prioritize creating a safe and compassionate space for all – clients, patients, and team members alike. Our Be Kind Policy underscores our commitment to respect and empathy in every interaction.
We have a strict no-tolerance stance towards any form of abuse, whether verbal, physical, or emotional. Such behavior will result in service refusal and client termination.
Our staff is dedicated to the well-being of your pets, and we believe that mutual respect and understanding are essential for a positive experience. Thank you for helping us maintain a supportive and caring atmosphere.